Refund policy

At FurniFun, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return and exchange process.

30-Day Return Window

You have 30 days from the date you receive your item to initiate a return. Due to the nature of furniture products, returned items must be in new, unused condition, free from damage, stains, or signs of use, and include all original packaging materials and accessories.

How to Start a Return

1. Contact us at info@furnifun.com with your order number and reason for return.
2.  Our team will review your request within 1-2 business days and provide return instructions.
3.  Once approved, securely package the item and ship it to our return address.

Return Address

Once your return request is approved, we will provide the appropriate return address and shipping instructions.

Return Shipping Costs

• For damaged, defective, or incorrect items: We will cover the return shipping cost and provide a prepaid label.
• - For change of mind or other non-defective returns: The customer is responsible for return shipping costs.

Refund Method and Processing Time

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be issued to the original payment method used for the purchase (such as credit card, debit card, or other payment provider). Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider’s processing time.

Shipping fees are non-refundable unless the return is due to a damaged, defective, or incorrect item.